Frequently Asked Questions
Everything you need to know about your BCBGMAXAZRIA shopping experience.
What is your return policy for online orders?
We accept returns of unworn, unwashed, and undamaged merchandise with original tags attached within 30 days of the delivery date. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How can I track the status of my shipment?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on our website or the carrier's portal to monitor your delivery progress.
Do you offer international shipping?
Yes, BCBGMAXAZRIA ships to many countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer flexible payment options such as PayPal, Apple Pay, and Klarna for buy-now-pay-later convenience.
How do I determine my correct size?
To find your perfect fit, please refer to our comprehensive Size Guide located on each product page. Our guide includes detailed measurements for contemporary and runway collections.
Can I cancel or modify my order after it has been placed?
We strive to process orders as quickly as possible. Once an order is placed, we have a very limited window to make changes. Please contact our Customer Care team immediately, though we cannot guarantee modifications once the order has entered the fulfillment stage.